Understanding telemedicine

What is telemedicine?

Telemedicine is the use of technology (like computers and smartphones) by doctors to diagnose and treat patients who are located far away from the clinic.

Why is it important?

Telemedicine can provide easy access to healthcare for patients in remote areas. It can also help doctors grow their medical practice by enabling them to see more patients.

Starting telemedicine

If you are a doctor, you can easily start telemedicine services with Boost 360. Just download the app on your smartphone, activate the Online Advanced Plan, and launch the feature!

Telemedicine and telehealth: What's the difference?


The practice of medicine by doctors remotely over long distances using electronic communication equipment.


The delivery of services by care-givers and health professionals (including doctors) remotely over long distances through electronic communication channels.

Though the terms “telemedicine” and “telehealth” are used interchangeably, there is a slight difference between them. “Telemedicine” refers to the practice of medicine by doctors remotely through the use of electronic equipment (like computers and smartphones).

While “telehealth” is the delivery of services by health professionals and care-givers (including doctors) via the same channels. Thus, “telehealth” is a broader category of online healthcare and “telemedicine” is a subset.

How does telemedicine work?

Telemedicine consultation is easy and convenient for both doctor and patient

How telemedicine can be used?

Telemedicine is especially useful in certain scenarios

Healthcare in remote areas

Treating patients in remote areas. Bringing healthcare access to rural areas is one of the key reasons for the rise of telemedicine services in India.

Treating disabled patients

Treating disabled persons is easier with telemedicine in some cases. It is also suitable for treating older patients who are unable to move around or travel.

Treating infectious diseases

Telemedicine is helpful in treating infectious diseases as there is no direct contact with the patient. This protects doctors from infection.

Treatment during pandemic

During the pandemic, many patients opted for telemedicine consultation to avoid hospital visits where the risk of Covid-19 was the highest.

Which medical specialties can use telemedicine?

Telemedicine can be used effectively by different types of specialists


They can diagnose patients over a video call and provide quick relief from the symptoms.


They can make a quick, accurate diagnosis of the patient and help them get the right support.


They can make better assessments by observing the patient in their home surroundings.


Patients with movement disorders may find telemedicine consultation a better option.


Doctors may combine in-clinic visits with telemedicine for the care of cancer patients.


Telepsychiatry is an effective way of bringing mental health care to a larger set of patients.


Teledentistry allows multiple dentists to consult each other on a particular case.


Dermatologists can safely diagnose skin problems and prescribe suitable treatment.

Enabling telemedicine with Boost 360

Quick and easy telemedicine solution built in consultation with doctors

Launch telemedicine services in 7 easy steps

Reach out to more patients and grow your medical practice

Step 01

Download Boost 360 on your smartphone and create an account

Step 02

Purchase the Online Advanced Plan to activate telemedicine

Step 03

Let patients book video appointments through your website

Step 04

Collect consultation fee via online modes

Step 05

Get on a video call with patient & take clinical notes

Step 06

Share digitally-signed e-prescription with the patient

Step 07

Store a recording of the session for future reference

Launch telemedicine services in 7 easy steps

Reach out to more patients and grow your medical practice

We follow the guidelines set by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) , which is the industry standard for sensitive patient data protection.

What is HIPAA compliance & why is it important?

What is HIPAA compliance & why is it important?

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a US law that requires healthcare providers and their business associates to follow certain standards to protect sensitive patient health information. It is regarded as the industry standard for the handling of sensitive patient health data. Boost 360 is fully compliant with HIPAA guidelines to ensure that your patients’ medical information is safe and well-protected.

Frequently Asked Questions

How common are telemedicine services in India?

Telemedicine services are booming in India especially after the pandemic which saw a huge rise in telemedicine consultation among patients.

Yes, telemedicine is completely safe and legal in India and is governed by the Telemedicine Practice Guidelines released by the Union Health Ministry in consultation with NITI Aayog on 25 March 2020.

Telemedicine is incredibly easy to launch and operate for users like doctors and patients.

Boost 360 for Doctors has been built in consultation with medical practitioners. It can help you get started with telemedicine services in minutes with minimum hassle and at an affordable cost.

Boost 360 provides a fast, easy and affordable way to launch telemedicine services for doctors and hospitals. Its main benefits include:

  • Online appointment booking
  • HIPAA-compliant telemedicine consultation
  • Secure online payment
  • Digitally-signed e-prescription
  • Storage of session recording for future reference

You need to opt for the Online Advanced Plan which is currently the only plan that includes telemedicine services.

Need help? We’re here!

Our experts are always here to assist you with any questions you may have, and help you get your business online. If you are interested in knowing more about how Boost 360 and YouTube can combine to help you promote your business online, feel free to connect with us. We would be happy to show you how you can use both these applications to drive online marketing.

Our experts are always here to assist you with any questions you may have, and help you get your business online. And if you want to further improve your online skills, head over to Boost Academy. You'll find many relevant resources there.

Our experts are always here to assist you with any questions you might have, or even help you get your business online.